FAQ
What if I for some reason I cannot use all of my tickets for a certain show?
What happens if it rains?
Where do I sit?
Can I bring lawn chairs?
Can I bring alcohol?
What if I just want tickets to one show?
How do you get to LIVE! at Cheekwood?
Can you smoke at LIVE! at Cheekwood?
Can I bring a picnic to the concert?
I know I can bring my own picnic to the park. What CAN'T I bring?
Are children allowed at LIVE! at Cheekwood?
Does my 9-month old need a ticket?
Can I bring my camera?
Will food and drink be available for purchase?
Is the concert at Cheekwood handicap accessible?
What if I for some reason I cannot use all of my tickets for a certain show? Tickets are non-refundable. But, if you will not be using your tickets and would like to put them to an even better use, please inform us! We will donate unused or returned tickets to charitable partners.
What happens if it rains?
All performances take place, RAIN or SHINE. There are NO REFUNDS, exchanges, or rain checks due to rain or inclement weather. Every effort is made to continue with the show during rain. Check the website for up to the minute information on the night of a performance.
Where do I sit?
General lawn seating is on a sloped hill facing our ponds beneath the Wills Perennial Garden. Seating is first come, first served, bring your own blanket. VIP seating is in the Wills Perennial Garden and VIPs also have the option to place a blanket close to the stage in the front. Click here for a map.
Can I bring lawn chairs?
Lawn chairs are permitted at LIVE! at Cheekwood but for the enjoyment of all we recommend that the chairs have low backs and sit low to the ground.
Can I bring alcohol?
You cannot bring in any alcohol and coolers are subject to being searched. Any confiscated alcohol will be labeled and available for pick up after the show. A wide variety of alcoholic beverages will be available for purchase.
What if I just want tickets to one show?
For individual show tickets, log onto www.ticketmaster.com, or charge by phone at (800) 745-3000 to purchase tickets.
How do you get to LIVE! at Cheekwood?
Click the link for directions
Can you smoke at LIVE! at Cheekwood?
No.
Can I bring a picnic to the concert?
Bring a picnic filled with foods and non-alcoholic beverages of your choice! Please know that you cannot bring in any alcohol and coolers are subject to being searched. Any confiscated alcohol will be labeled and available for pick up after the show. A wide variety of alcoholic beverages will be available for purchase.
I know I can bring my own picnic to the park. What CAN'T I bring?
Please do not bring ALCOHOL of any kind, any size umbrellas, tables, grills, athletic equipment, rollerblades, bicycles, thrown objects. Absolutely NO PETS ALLOWED, unless they are special-assist animals. In addition, cigar or cigarette smoking is not permitted at LIVE! at Cheekwood.
Are children allowed at LIVE! at Cheekwood?
Of course! Families are always welcome but every concert patron requires a ticket. All we ask is that you supervise your children so that everyone can enjoy the performances. As a courtesy to others, if your child becomes fussy, we ask that you be prepared to remove them from the concert area. An adult must accompany all children under the age of 18. Please use your best judgment when bringing a child to a concert; sound levels may be too much for tiny ears.
Does my 9-month old need a ticket?
Due to fire codes everyone, including children of all ages, needs a ticket - NO EXCEPTIONS!
Can I bring my camera?
No audio or visual recording devices (including video) are allowed. However, you may take photos before or after concert performances. No photos are allowed during the performances.
Will food and drink be available for purchase?
Yes! Food and alcoholic beverages will be available for purchase.
Burger / Cheeseburger – $5
Bratwurst – $4
Potato salad – $2
Chips – $2
Soft Drinks – $3
Water – $3
Full Bar
Is the concert at Cheekwood handicap accessible?
Cheekwood is a historic property with hills and uneven footing, however, we have a designated handicap accessible area for the concerts. For those in need of handicap parking, enter through the Cheek Road entrance (located between Page Road and Highway 100), with your handicap parking permit in clear view. Park in Lot C or D and a shuttle will then assist you to the concert grounds.